Baje 999 Privacy Policy — find out how safe your data really is with us

Baje 999 collects two types of information from you — what you provide directly, and what is generated automatically as you use the platform.

Information you provide directly:

• At registration: full name, date of birth, mobile number, email address
• For KYC verification: a copy of your National ID (NID) or passport, and a selfie
• For payments: bKash/Nagad/Rocket number (card numbers are never stored)
• Support: chat messages, complaint details

Automatically collected information:

• IP address and approximate location (city-level only, not precise)
• Device type, operating system, and browser information
• Session duration, pages visited, buttons clicked
• Game history, bet amounts, and results
• Preferences & settings obtained from cookies

Collected information is used strictly for its intended purpose. No data is used for unrelated activities.

We may use your information to show you relevant promotions — but only with your consent. To withdraw consent, Help Centre let us know.

Baje 999 never sells your data. However, in certain circumstances, limited information may be shared with trusted partners:

• Payment processors: bKash, Nagad, or bank — only the information strictly necessary to complete your transaction.
• Game Provider: Pragmatic Play, Evolution, etc. — player ID only, no personal identity shared.
• KYC Provider: For identity verification — documents are used solely at the time of verification.
• Law enforcement agencies: When legally required or by court order — and only the specific information requested.

We do not retain any information longer than necessary. Below are the retention periods for different types of data:

• Core account information: For the duration of the active account + 5 years after closure (as required by law)
• Transaction records: 7 years (as required by financial regulatory authorities)
• KYC Documents: 5 years, or as required by law — whichever is longer
• Support chat: 2 Years
• Log Files: 1 Year
• Marketing Preferences: Until consent is withdrawn

Once the retention period expires, your data is securely deleted or fully anonymized so that your identity cannot be traced in any way.

Cookies are small files stored in your browser that help enhance your experience. baje 999 uses the following types of cookies:

You can also block all cookies from your browser settings, though this may limit some functionality. To manage your cookie preferences, Help Centre Contact us.

You have full control over your data. Each of your rights is explained in detail below:

Baje 999 does not serve anyone under 18 or collect their information. Age is verified at registration and further confirmed through the KYC process.

If we discover that a minor has submitted their information, it will be deleted immediately and the account will be closed. Parents and guardians are urged to stay aware of their children's online activities.

Baje 999 maintains multi-layered security to protect your information. We don't just talk about it — we invest in it:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted
• Two-factor authentication (2FA): Additional OTP protection at login
• Firewall & Intrusion Detection: Suspicious access is blocked immediately
• Data Masking: Sensitive information on the dashboard is partially hidden
• Regular Penetration Testing: At least four times a year
• Encrypted Backups: Zero risk of data loss

However, we want to remind you — never share your password or OTP with anyone. The baje 999 support team will never ask for your password.

The baje 999 platform may integrate certain third-party services — such as game providers or payment gateways. These services have their own privacy policies.

We do not control their policies, so we recommend reading the privacy policy of any third-party platform before visiting it. baje 999 is not responsible for the practices of third-party platforms.

This policy may be updated as our services and the legal landscape evolve. When changes are made:

• The updated date and version number will be reflected on this page
• Registered members will be notified via mobile or email of any significant changes
• A notification will be shown at login for any major changes

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, data access requests, or complaints, please reach out via the channels below. We aim to respond within 48 hours.